FNU Faculty and IT Work Together to Responsibly Integrate AI Into Curriculum

Frontier Nursing University has a long history as early adopters of new technology and innovations. FNU’s distance education model, for example, was implemented before the internet, relying instead on the U.S. mail to allow students to continue to work in their communities while pursuing their degrees.  

Frontier strives to be at the forefront, embracing change and new technologies, always through the lens of the university’s mission and vision. That was the approach that course coordinator Angela Mitchell, DNP, FNP-BC, CNE, took when exploring the use of artificial intelligence (AI) in one of her courses.  

“Not everyone is on the AI bandwagon,” Dr. Mitchell said. “I recognize there are some significant ethical questions that are being asked about AI use related to the environment, resource usage, being equitable, communities that are being impacted, who is the owner of information. But I also am being charged with preparing students authentically for the world they will have upon graduation. AI is a part of the healthcare system. That is how I made the decision to use AI.” 

She had the freedom to make such a decision because of the university’s pioneering history, with which she is very familiar. Mitchell’s first job was with the Frontier Nursing Service in 2002, where she served as faculty at the then School of Midwifery and Family Nursing.  

“As a newbie, I was brought into this culture of, ‘if you come up with a way of doing something, we will probably be good with it,’” she said. “Be creative and use what you have.” 

Mitchell wasn’t interested in paying large sums of money for a one-size-fits-all market product. She wanted something tailored specifically for her students. Once reluctant to embrace AI, Mitchell understood that it was here to stay, whether she embraced it or not.  

“I realized the ground that I am standing on is shifting. Just like when I got my first iPhone. I can’t unsee what I have seen. So, I started on my own and I had some wow moments in using AI for myself. It helped me come up with questions, learning activities, and to teach better and more efficiently.” 

Efficiency is essential with a class such as Mitchell’s, with 300 students or more. But so is a personalized experience. Was there a way AI could help? Mitchell started experimenting with Copilot to find out.  

“Having individual experiences and letting students do something and getting immediate feedback from a faculty member is very challenging. We do two activities during the term in which faculty are working with a group of 12 to 15 students, but not one on one.” 

With the aid of her fellow faculty members, she developed a program for her students to use in an assignment. The assignment would take the place of a previous assignment that had become outdated, thanks largely to AI. 

“We had a previous one where we asked students two reflection questions. We would ask them a question, and they would type out an answer. When we first started doing this, we wanted students to dig a little deeper into the answers they provided. But over time, those answers started to become very polished and very similar. My students were using AI whether or not I endorsed it, whether or not I told them not to use it. That really helped me shift my mindset.” 

Mitchell’s first attempt at the AI project was on the right track, but additional help was needed to fine-tune it.  

“There were a few snafus,” Mitchell said. “This is where my cup runneth over from the support of IT. Our IT department is just essential. They saw my need; they knew what I had been working on.” 

Chief Information and Digital Officer Marc Blevins and several other IT team members sat on a call with Mitchell the same day the glitches in the program were discovered. Together, they identified the problem and resolved it the same day. 

“Sometimes you think you’re all alone in this and everybody has their own to do list,” Mitchell said. “But that moment when Marc and his team got on a call with me — Marc said, ‘This is actually what we want to be doing — technology that is interfacing with students and learning.’” 

Mitchell describes the AI tool she created as a reflection coach. It doesn’t give students the answer, but it guides them in posing questions. The agent was designed using the Socratic method of reflecting back and asking the student questions for clarification. 

“Other than maybe the first few students who took it out for a spin for me, the students didn’t experience a problem,” Mitchell said. “It was one of those full circle moments that is one of the reasons I like to work at Frontier. You’re not in this endeavor by yourself. This is a team sport.” 

The program helps students in a variety of ways. Students can complete the assignment using voice to text and receive real time responses and prompts from the AI agent. Feedback from students demonstrated that the agent helped them clarify what they meant by the words they used and helped them organize their thoughts and ideas. 

“I wanted to pause and recognize the moment that, as a university, we are doing something we have never done before,” Mitchell said, noting that the project was of no additional cost to students nor the university. “We have to celebrate these small victories. I don’t want anybody to get the idea that this is some elaborate, very sophisticated thing. It’s very basic, but something two years ago I would have never dreamt possible. 

“I was fortunate enough to know some of the original pioneers of Frontier. We stand on the shoulders of those who have come before us. We might not be on horses, and it might be a little more sophisticated, but this is in our DNA at Frontier.” 

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