For decades, the Frontier Nursing University’s Courier Program has drawn people from far beyond Appalachia to become immersed in public health through service. It also offers an opportunity to explore careers in healthcare and build connections. For Dr. Jonathan K. Allotey (Courier, 2016) and Dr. Elia R. Cole (Courier, 2009), the Courier Program offered a unique entry point into mentorship. Their first meeting was in 2016 when Dr. Cole (then a medical student) joined the Couriers virtually to share her experience as a courier. At the time, Dr. Allotey, an international student from Ghana, was taking a gap year after college while preparing to embark on a career in healthcare. For the next 8 years, they continued a series of conversations to support Dr. Allotey through his medical education. In 2024, Dr. Allotey graduated from Tulane University with a dual degree in Medicine and Public Health.
Dr. Allotey, now a General Surgery resident at UT Southwestern, and Dr. Cole, a Family Medicine physician with Kaiser Permanente, sat down to discuss and reflect upon the impact of mentoring within their professional journeys.
What was your introduction to mentorship?
Dr. Cole: When I think back to being a Courier, I remember the feeling of looking ahead toward a health professions career. It felt daunting. I did not have a traditional level of preparation for this kind of environment and made plenty of mistakes along the way. My wish was to teach others who can ultimately benefit from those mistakes.
Dr. Allotey: From only a few early conversations with you, I had already learned so much. I think we had about five hour-long conversations. After those five hours, I ended up in graduate school. I thought, “Wow- this is what mentorship can do. I need as many mentors as possible!”
What are the pillars of mentorship?
Dr. Allotey: There is a big component of empathy that may be the foundation of a good mentoring relationship. This is one of the things that shocked me most about you. Because I think, from the surface, it was not obvious that you would be able to empathize with my life experiences. You’re not a black woman, you’re not an immigrant. The things that made my journey very difficult up to the point you just hadn’t experienced. I was always pleasantly surprised that you still felt my burden enough to empathize.
Perhaps the second one is a certain sense of generosity. It really takes a spirit of generosity to become a good mentor.
The other third pillar for me would be knowledge. A strong knowledge base about what we’re talking about. I would say those are my top three pillars. Empathy, generosity, and knowledge.
What advice would you offer to prospective mentors and mentees?
Dr. Allotey: The first thing is, come as you are. The second is checking in. I really value checking in and following up on previous conversations. Another key element to the success of a mentoring relationship, from the perspective of a mentee, is that you have to be generously vulnerable.
Dr. Cole: What a beautiful concept, being generously vulnerable! You are absolutely correct. This experience would not have been helpful to you if you weren’t honest with me about your strengths but also with me about what you were struggling with. That’s really hard to do.
What has been the most rewarding part about being a mentor?
Dr. Cole: I have gotten the most enjoyment out of the mentoring experience helping individuals through moments of “failure.”
For me in these situations, I have felt the most overwhelmed, the most engulfed by self-doubt, wondering if I had what it takes to get through. We are traditionally not supposed to talk about failure in medicine. Yet, so often, it is actually these experiences that success is built upon. It is invaluable to have someone there to remind you of this.
Dr. Allotey: For me, mentorship renews my sense of why. Mentees offer inspiration, even if they don’t realize that they’re doing it. Dr. Cole: You have absolutely inspired me. Many times I have thought to myself, if Jonathan can be vulnerable, self-reflective, and seek out the guidance of other people, maybe I should be doing that too. Because, of course, we all have opportunities to grow personally. Whether you are mentoring or being mentored, these experiences are relevant for any stage of one’s professional career.
What are the barriers to mentorship?
Dr. Cole: I think people don’t know how to start. We might not feel we are worthy of these relationships, and we aren’t often given the social norms to have these experiences incorporated into our professional careers.
Dr. Allotey: Initially for me, I did not know very many people who had done professional work in healthcare. And I didn’t really even know how to find those people.
Another barrier is just learning how to ask for help. Acknowledging when you need help because a lot of times when you need help, it kind of takes you by surprise. And while these steps are essential to being open to professional growth, they are emotionally very difficult. It is a hard sell to ask a healthcare professional to be vulnerable or meet a colleague or a peer in a vulnerable place.
Dr. Cole: I think what we are talking about represents a culture shift. You yourself are a mentor for others, teaching with kindness and wholeheartedness. The culture shift happens through this, stepping up to the plate and being vulnerable. These conversations, including with the people that you now serve as a mentor to, continue the momentum to change this profession for the better.
For more information on Frontier’s Courier Program Public Health Internship Program, click here. Applications for the 2025 program are due by 5 p.m. ET on April 11, 2025. Visit this page on our Portal to apply.